Fnatic - A profesional gaming team

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• Legal

  Legal

  Sales & Delivery

  Terms and Conditions of Trading, Fnatic PTY LTD T/A "Fnatic" (The "Company" or "Fnatic PTY LTD T/A Fnatic") Terms: The purchaser, hereafter referred to as (the "Buyer" of the "Customer")

  General

  Quotations are made and all orders accepted subject to the following terms and conditions of trading. No terms and/or conditions that the Buyer may seek to impose shall apply or have effect unless specifically agreed in writing by Fnatic PTY LTD T/A "Fnatic" in advance. All products are sold by the description set out on the packaging of the products and/or supplied by their manufacturer and/or importer. Any further representations, advice or recommendations of the Company's staff as to the choice, suitability or description of the products are given without authorization of the Company and are not to be relied on by the Buyer unless previously confirmed in writing by the Company. These Terms and Conditions shall be governed by and construed in accordance with English Law and any dispute in relation hereto shall be subject to the non-exclusive jurisdiction of the English Courts.

  Ordering Fnatic PTY LTD T/A "Fnatic" reserves the right at any time to refuse orders and cancel any incomplete orders to suspend delivery, due to circumstances outside its direct control. No contact shall arise between the Company and the Buyer unless and until the Buyer has accepted these conditions either expressly in writing or verbally or by implication. The Company may cancel this agreement by giving written notice in the event that: a) any invoices for the sale of the Company goods are overdue for payment b) the manufacturer of the goods increases the price to the Company c) for reasons beyond the control of the Company, it is unable to effect delivery following termination of the manufacturers goods or d) it is unable to effect delivery due to insufficient supply of goods from the manufacturer. On giving such notice, the Company shall promptly repay to the Buyer any sums paid in respect of the price. The Company shall not be liable for any loss or damage whatsoever arising from such cancellation. A charge of up to 50% of the order price will be made should the Customer cancel the order without the written agreement of the Company.

  Product Descriptions

  Fnatic attempts to be as accurate as possible, when describing products or product features. However, Fnatic does not warrant those product descriptions, or any other content of this site, is accurate, complete, reliable, current or error-free. If a product offered by this web shop is not described accurately, your sole remedy is to return the product in unused condition.

  Age Requirements

  Fnatic does sell products for children, but it sells them to adults, who can purchase them with a valid debit or credit card. If you are under 18, you may use this web shop only with involvement of a parent or guardian.

  Disclaimer Of Warranties And Limitation Of Liability

  THIS SITE IS PROVIDED BY FNATIC ON AN "AS IS" AND "AS AVAILABLE" BASIS. Fnatic MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, FNATIC DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. FNATIC DOES NOT WARRANT THAT THIS SITE, ITS SERVERS, OR E-MAIL SENT FROM FNATIC OR FNATIC.COM ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. Fnatic WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE AND THE PRODUCTS PURCHASED THROUGH THE SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES.

  Indemnification

  For all products bought via this web shop, the costumer agrees to indemnify, defend, and hold Fnatic, its Affiliates, officers, directors, attorneys, accountants, agents and employees, harmless from any damages, losses, liabilities and costs (including reasonable attorneys fees) from any third party claims arising out misuse or any other use of the product it was not created for.

  Terms & Conditions Fnatic reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders at their sole discretion. You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content.

  Copyright

  All content on this web shop, such as text, graphics, logos, buttons, images, audio clips, digital downloads, data compilations, software and products, is the exclusive property of Fnatic and is protected by international copyright laws. All software used on this site is the property of Fnatic PTY LTD. If you require any further information please contact us via email: shop@fnatic.com.

• Partners

  Partners

  SteelSeries

  When you think about gaming your thoughts instantly turn to cutting edge and stunningly designed computer equipment, and this is what Steel Series is all about. SteelSeries's personal mission is to manufacturer and engineer the best leading professional gaming hardware for all gamers. This mission that SteelSeries has taken on has driven them to develop a range of enhanced gaming hardware that will make your gaming experience an amazing sensation. SteelSeries has an amazing product range that features gaming audio headsets, mice surfaces, keyboards and accessories. So no matter the hardware you require for your next gaming session, SteelSeries supplies the high octane gaming hardware you need every time. SteelSeries has one of the leading product ranges in the gaming industry and there is a reason why they continue to win awards for their hardware - it's exceptional. SteelSeries works with leading professional gaming teams and listens to their customers comments to ensure that future products they release are exactly what is required. So if you are looking to optimise your gaming environment then SteelSeries is your new premium gaming brand. For more information, please visit www.steelseries.com

  EIZO

  Eizo Europe AB is a European subsidiary of Eizo Nanao Corporation, a leading Japanese manufacturer of high-end visual display products with a wide range of LCD monitors. The image quality, long-term reliability, and innovative features of EIZO monitors make them the products of choice in many hospitals, financial trading rooms, air traffic control centers, back offices, design studios and eSport events throughout the world. EIZO stands behind the workmanship of the FORIS and the FlexScan monitors with an industry leading five year warranty. EIZO is based in Japan and represented in over thirty countries by a network of exclusive distributors. Eizo Europe AB markets and supports the Eizo product line throughout Sweden, Finland, Norway, Denmark, Russia, the Baltic States and other countries in the CIS. Eizo Europe AB distributes the products through a network of resellers and distribution partners. Please contact the authorized EIZO distributor in your country for more details. www.eizo.se.

  GUNNAR Optiks

  GUNNAR Optiks, LLC engineers and produces Technology Eyewear, eyeglasses that enhance and work with the human visual system when viewing computer screens and digital devices. GUNNAR, a privately held company, was founded in 2005 and officially launched it's Technology Eyewear in the United States in October, 2008. GUNNAR now offers four categories of Technology Eyewear including Advanced Computer Eyewear, Advanced Gaming Eyewear, Premium 3D Eyewear, and Advanced Outdoor Eyewear. For more information, please visit www.gunnars.com

  SLAPPA

  SLAPPA was formed in 2002 and launched into the market in June 2003. The concept around SLAPPA was based on the lack of top quality storage cases for CD's. Company president, Dominick Martinetti, created and patented the revolutionary d2 pocket system. The d2 pocket system is the first solution in home and portable CD storage that enables users to store discs and disc covers (liner notes) in dedicated layered pockets, and discard plastic jewel cases. SLAPPA HardBody PRO cases were designed around the d2 pages, with the intent of offering the ultimate protection for digital media. When SLAPPA launched the HardBody PRO line in June 2003, it was met with great enthusiasm. SLAPPA was immediately adopted into niche audiophile circles and the DJ and Pro-Audio world. The company was winning praise from its first customers and audiophile publications, and it was at this time the company recognized it had a unique formula for success. Since the launch of the brand, SLAPPA products-- from the HardBody CD cases to the new line of RoadWarrior laptop bags and cases-- have been recognized by more than 100 audio and gadget publications as a top quality range of products that offer innovative solutions to the otherwise mundane world of bags and cases. In June 2008SLAPPA celebrated its 5-Year Anniversary. 60 months since the company launched the award winning HardBody CD line, the SLAPPA brand and the SLAPPA team still carry forth a primary focus of producing outstanding products with unique features and also providing a perfect customer experience for every individual who buys a SLAPPA product.

  Fnatic

  The Fnatic team is an ambitious and highly successful electronic sports organisation, which supports the world's greatest gamers. After being crowned as Electronic Sports Team of The Year twice. Fnatic has achieved over 60 victories in major international tournaments and are acknowledged worldwide for their famous and charismatic Swedish Counter-Strike 1.6 team, hugely successful League of Legions squad, and Heroes of Newerth, and former PainKiller World Tour Champion, Sander "VoO" Kaasjager and Laurens”Lauke” Pluijmaekers, former Olympic Champion in Unreal Tournament. Fnatic currently have squads in Counter-Strike 1.6, , Call of Duty, Quakelive, Heroes of Newerth, Starcraft 2, Halo, League of Legions, and Cod X. We have over time established ourselves as a vibrant, well-coordinated outfit with a clear vision for the future of competitive electronic sports, commonly referred to as "esports". For more information, please visit www.fnatic.com or Check out our video - What is Esports and Fnatic!

• Payment options

  Payment options

  Payment

  All Fnatic PTY LTD T/A "Fnatic" transactions are "cash in advance" until agreed otherwise. Payment terms are agreed at the time of the order. Time for payment shall be deemed to be of the essence of the contract and payment shall be made in accordance with the agreed terms in full without any right of set off, deduct or withhold whatsoever. Payment can be made with either PayPal money transfer or Bank card/credit card through Paypal. When payment has been confirmed, we will ship your order within 2 working days.

  PayPal lets you send money to anyone with email. PayPal is free for consumers, and works seamlessly with your existing credit card and current account. PayPal is a safer, faster, more secure way to pay online – your financial details are never shared.

  Orders in the United Kingdom: Shipment will be through Royal Mail special delivery, expect shipping time to be 2-3 working days.

  Orders located in Europe/Rest of the world: All shipments will be via International Signed For AIR MAIL by Royal Mail. Please expect shipping time to be a minimum of 7-10 working days depending on the country. In some cases this can be as much as 12 working days for North America, Australia, New Zealand, China and Korea For further details of shipment costs please visit our Shipment page.

  Note: The above lead times do not take in to consideration any local in country postal services.

  Quotations

  The prices shown on our web site are subject to alteration without notice. Goods will be invoiced at prices ruling upon receipt of a valid purchase order from the Buyer. Quotations are made at current prices on an ex-VAT basis and are exclusive of the costs of packaging, carriage, insurance and unloading unless stated within the quotation. Quotations are for acceptance within 3 days from the date of quotation and unless accepted within that period will be deemed to have been withdrawn.

• Shipping options

  Shipping options

  Delivery & Shipping

  Fnatic will despatch all in stock items within two (2) working days. Fulfilment of orders that contains out of stock items is subject to availability with our suppliers. If we are unable to supply an ordered out of stock item we will notify the customer of this. The time for delivery is an estimate only and the Company shall use its reasonable endeavours to supply the goods on or before the expected delivery date. The buyer will notify the place for delivery of the goods to the Company, delivery will be to ONE central location. However the Company shall have no liability in respect of failure to deliver or perform or delay in delivery or performing the obligations under this Agreement arising from any cause whatsoever, the time of delivery shall not be of the essence. The Buyer shall inspect the goods on delivery and shall within two (2) days of delivery notify the Company of any alleged defect in the goods. The Buyer shall notify the Company of any non-delivery or shortage within two (2) working days from the day on which the goods were delivered. The Buyer shall give the Company an opportunity to inspect the goods within a reasonable time following delivery and before any use is made of them. If the buyer should fail to comply with these provisions the goods shall be conclusively presumed to be in accordance with the contact and free from defect or damage and the Buyer shall be deemed to have accepted the goods. The company reserves the right to refuse to make or complete any delivery, if the Buyer has gone into liquidation or administration, or has had a receiver appointed over all or any part of its assets or undertaking, or has suffered a judgment to be executed against it or bailiffs to distrain for non-payment of rent or has ceased trading or if the Company has reasonable grounds to believe it will not be paid for the products ordered.

  Courier Delivery

  This is separated into Zones:

  Zone A & B

  Zone A Covers : All post codes in England & Wales Zone B Covers : DD, DG, EH, FK, G, KA (except KA27 & KA28), KY, ML, TD, AB1 to AB16, AB21 to AB25, AB30, AB39, PA1 to PA19 & PH1 to PH3 Prices 0-20kg (Zone A & B Mainland UK - Courier Service) £6.99 21-30kg (Zone A & B Mainland UK - Courier Service) £9.99 31-40kg (Zone A & B Mainland UK - Courier Service) £14.99 41-50kg (Zone A & B Mainland UK - Courier Service) £19.99 51-60kg (Zone A & B Mainland UK - Courier Service) £22.99.

  Zone C

  Zone C Covers : AB31 to AB38, AB40 to AB56, IV1 to 28, IV30 to 32, IV36 to 40, IV52 to 54, IV63, KW1 to 14, PA21 to 38, PH4 to 41, PH49 to 50, Northern Ireland (BT). Prices 0-20kg (Zone C - Courier Service) £16.45 21-30kg (Zone C - Courier Service) £20.47 31-40kg (Zone C - Courier Service) £24.49 41-50kg (Zone C - Courier Service) £28.51 51-60kg (Zone C - Courier Service) £32.52.

  Zone D

  Zone D Covers : HS, IV41 to 49, IV51, IV55 to 56, KA27 to 28, KW15 to 17, PA20, PA41 to 49, PA60 to 76, PH42 to 44, ZE, Isle of Man (IM), Republic of Ireland, Channel Islands. Prices 0-20kg (Zone D - Courier Service) £17.63 21-30kg (Zone D - Courier Service) £21.64 31-40kg (Zone D - Courier Service) £25.66 41-50kg (Zone D - Courier Service) £29.68 51-60kg (Zone D - Courier Service) £33.70.

  The time for delivery is an estimate only and the Company shall use its reasonable endeavours to supply the goods on or before the estimated delivery date. The Buyer will notify the place for delivery of the goods to the Company, and delivery will be to ONE central location. However the Company shall have no liability in respect of failure to deliver or perform or delay in delivery or performing the obligations under this Agreement arising from any cause whatsoever, and the time of delivery shall not be of the essence. The Buyer shall inspect the goods on delivery and shall within 2 working days of delivery notify the Company of any alleged defect in the goods. The Buyer shall notify the Company of any non-delivery or shortage within 2 working days from the day on which the goods were delivered. The Buyer shall give the Company an opportunity to inspect the goods within a reasonable time following delivery and before any use is made of them. If the Buyer should fail to comply with these provisions the goods shall be conclusively presumed to be in accordance with the contact and free from defect or damage and the Buyer shall be deemed to have accepted the goods.

  Returning a Faulty Item

  If a product that you have purchased from us that develops a fault during the warranty period, please contact our customer service team via email at shop@fnatic.com. You will need to quote your name, order number and date of purchase to help our customer service staff with your request. If we confirm your product is within the warranty period, we will direct you to the manufacturer directly to raise a suppport ticket.  If it is a Fnatic product we will issue you with a return number which you can then return the faulty product under. We will then explain the procedure for returns.